Workplace Leadership and Management Skills

Learn how to manage and lead a company productively by maintaining a healthy workplace in this free online course.

This course aims to help you master the skills needed to manage your organisation successfully and increase your management and leadership abilities. You will learn the process of creating a succession plan and the strategies essential to motivate your employees. Start learning about corporate responsibility and risk management, including dealing with office politics and managing conflicts, time and stress. Enrol today!

What You Will Learn In This Free Course

  • Explain the concepts of leadership and the roles of leaders
  • Discuss the characteristics of a workgroup
  • Recall the functions of various workgroup teams
  • Identify the procedures involved in resource planning
  • State the core objective of talent management
  • List the stages of the performance management cycle
  • Summarise the goals of succession planning
  • Distinguish between hearing and listening
  • Discuss the importance of negotiations
  • Recall the steps towards effective planning
  • Identify the tools required to help prioritise workload
  • Explain the principles of stress management
  • State the importance of core values in an organisation
  • Explain the various types of office personalities

Course Content

Understanding Leadership and Talent Management
Learning Outcomes
Improving Management and Leadership
5 Topics
1 Quiz
Leadership and Management
Influential Leadership
Leadership Theories
Transformational Leadership
Basic Concepts of Leadership
Leadership practices are used only in a progressive form of coaching.
Employee Motivation and Organizational Skills
7 Topics
1 Quiz
Groups and Teams
Creating Effective Teams
Team Processes
Introduction to Motivation
Motivational Theories
Organising Daily Work
Organising Resources
Which of these characteristics do people of the same workgroup share?
Talent Management Processes
6 Topics
1 Quiz
Performance Management
Identifying High Potential Employees
Defining a Succession Plan
Establishing a Succession Plan
Introduction to BPM
Benefits of BPM
What is the core objective of talent management?
Lesson Summary
Negotiation Techniques, Time and Stress Management
Learning Outcomes
Effective Listening Skills
6 Topics
1 Quiz
Body Language in Communication
Negotiation Techniques
Meeting process Cycle
Meeting Checklist
The Change Cycle
Human Reaction to Change
Time Management
5 Topics
1 Quiz
Overcoming Procrastination
The Pareto Principle of Time Management
Stress Management
Emotional Intelligence in Leadership
Types of Leadership
Managing Conflict
6 Topics
1 Quiz
Dealing with Office Politics
Office Personalities
Conflict Resolution
Introduction to Risk Management
Objectives of Risk Management
Corporate Responsibility and Ethics
Lesson Summary
Course assessment
Workplace Leadership and Management Skills – Course Assessment